Building Quality in CNC


3 Simple Visuals For Every CNC Program
Tutorial length: 8 minutes
Publish Date: February 2019

Young children are naturally visual learners as they observe, imitate and learn to read body language. For newcomer children, visual cues can be even more important – especially when you don’t have a shared language!

In this tutorial, we review the three simple visuals that are essential in every Care for Newcomer Children program.



How Your Early Learning Environment Impacts Behaviour
Tutorial length: 10 minutes
Publish Date: November 2018

Did you know that having a well-thought out space can be like having an extra adult there to help guide children’s behaviour and ‘show them the way’? In this tutorial, we’ll explore how the early learning environments that we provide for newcomer children can either work for, or against us! Learn more about how the elements of time, space and energy can be used to provide indirect guidance and generally improve the flow of your CNC program.


4 Tips for Building Confidence in Newcomer Children
Tutorial length: 16 minutes
Publish Date: September  2018

To support their settlement and growth, immigrant and refugee children need supportive relationships, a safe space, and opportunities to nurture and build their confidence and competence. In this tutorial, CNC staff will learn how to incorporate opportunities for mastery, success, and “safe risks” in their programs, as well as some of the ways we unintentionally stifle children’s feelings of competence. It also provides simple strategies to incorporate important learning opportunities that build confidence and support children’s development. English version  | French version

5 Guiding Principles for the Care of Newcomer Children
Tutorial length: 30 minutes
Publish Date: June 2018

Working with young newcomers is challenging and important work. Not only can the children be vulnerable because of the stress they often experience while adapting to a new language and culture, but they can also be feeling the effects of the stress being experienced by their parents as the entire family adjusts to life in a new country! The guiding principles outlined in this tutorial provide a framework of program expectations and set the stage for flexible early childhood programs that are sensitive, responsive and inclusive. Begin the tutorial…


10 Tips for Difficult Conversations with Parents: The Basics
Tutorial length: 30 minutes
Publish Date: November 2017

Sometimes, we need to have difficult conversations with parents about their child’s development, challenges or needs. Planning for these interactions can be stressful, but this 19-minute tutorial provides you with tools and strategies, common mistakes to avoid, and 10 tips for planning ahead and managing difficult conversations in an approachable and professional way. It also includes a facilitator guide and 10 questions for group discussion and personal reflection to use with your team, extend your learning and help you identify concrete strategies that you can use in your program. Let’s get started!


When Children’s Behaviour is Challenging
Tutorial length: 22 minutes
Publish Date: September 2017

Sometimes a child’s behaviour challenges us and forces us to step outside our usual comfort zone. Find out what to do when children’s behaviour is challenging you, common mistakes to avoid, and 7 steps to take when behaviour is challenging in your program. We’ve also developed a Facilitator guide that includes 10 Questions for Group Discussion and Personal Reflection to use with your team, extend your learning and help you identify concrete strategies that you can use in your program. Let’s get started!


How to select toys for short term or mobile and programs
Tutorial length: 14 minutes
Publish Date: November 2016

You may not know the number of children, their ages and needs until they arrive. And staff may have to bring toys to different locations, so they need to be easy to transport and store! How can you plan for so many variables? This quick-tip tutorial will help you plan for uncertainties and select the toys you need for a mobile or short term program. In it, you’ll find 7 key factors to consider, a printable list of toy suggestions, and ideas for developing your own mobile kits.