Dropping off and picking children up from childcare is generally chaotic. There isn’t much time for staff and parents to talk, let alone share in-depth information about a child’s day. For many newcomers, this is the first time they’re leaving their children alone with someone who isn’t part of their extended family. They’re adjusting to new language, new people, new culture. And now they’re leaving their children with strangers. CNC staff spend a lot of time initially building a relationship with parents, but it can be challenging to find ways to connect and share information. The CNC team at North York Community House (NYCH) wanted to encourage parents to ask questions, share information, involve and provide them with useful developmental and relevant parenting information – so they went looking for solutions!